Refund Policy

Subscription  

When you subscribe, you’ll enjoy the convenience of recurring deliveries, arriving on schedule according to your chosen plan.  

Your payment information will be securely stored, and you’ll be charged for each delivery unless you choose to prepay.  

Some subscriptions may auto-renew upon expiration, but if you don’t wish to continue, you can cancel anytime—hassle-free!  

Need to cancel or adjust your subscription? It’s super simple. Just click the link in your order confirmation email to manage everything.  

Refund Policy 

We are delighted to offer a 100% satisfaction guarantee on all VEGGIZOO products! As true dog moms, nothing makes us happier than seeing wagging tails and joyful pups. That’s why our Scout’s Honor Guarantee ensures that if there’s any issue with your order, our amazing Happy Team will do everything possible to make it right. We know every dog is unique, and our experienced dog parents are here to help you and your furry friend find the perfect solution.  

Feel free to reach out to our Happy Team anytime:  

📧 Email: Happy@veggizoo.com  
📱 Text: +32 488 25 35 97  

Please note that due to the perishable nature of food, we cannot accept returns. However, if you have any unopened or unused items, we encourage you to donate them to a local shelter or a pup in need.  

And don’t forget to contact our Happy Team—we’ll make sure your pup is drooling with excitement again in no time! 🐶💙